You can close your account from Settings, or by emailing [email protected] from the address on your account. You do not need the app to send that email.
On a verified request we delete or anonymise your profile, remove you from family memberships where lawful, and clear personal details from operational logs, usually within 30 days.
Shared family records (vault files, chat, payment history) may be kept while another parent still needs them, or where a legal hold or court process requires retention. We will say what remains when we confirm your request.
Starting deletion in the app or by email is enough to request erasure. Completing full erasure can take a little extra time while we process the request. Subscriptions billed through Google Play or the App Store are managed in that store.
